China Airlines w Taoyuan City

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komentarze 5

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  Mr XP

  :: 09 July 2018 09:16:57

  Extremely bad customer service. Ordered special meal by phone, but learned my request was not handled properly upon check-in at airport. No apologies at all. It also mixed online check-in luggage drop-off with group check-in at Narita airport, which resulted an extreme slow service.

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  Patty Chen

  :: 20 June 2018 21:59:04

  The girl at the counter for baggage drop was super rude and unprofessional. She took her time and was the last to start amongst the other staffs at the counter. She asked for my passport and I asked her if she needed both of my passport. And she replied with, “of course both.” AS IF EVERYBODY SHE ENCOUNTERS SHOULD KNOW THAT ALREADY. Secondly, I bought an extra luggage online to make her job easier and if I didn’t remind her she’ll most likely charged me for it again. She replied with a “oh you did?” And kept asking me is it for yourself. Uhhh yeah no it’s for the stranger behind me. Honestly, this “baggage drop” experience was no better or faster than regular check-in. We were the first ones there and everyone else at the other check-in lines were done way before us. She still had to check all of our documents. It’s definitely not as simple as “baggage drop.” More like “you’re gonna get checked over and over again until we are pleased.”

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  HIDEAKI WATANABE

  :: 05 May 2018 15:48:10

  ここ数年は接客対応レベルが上がってます！機材も新しく快適です！

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  李富祥

  :: 27 February 2018 00:19:48

  觀影設備很差，螢幕接觸不良，遙控器有跟沒有一樣，晚上回來的班機光害嚴重，影片品質非常差，班機誤點都沒有補償。

• zh-Hant

  BO JEN CHIANG

  :: 03 September 2017 02:41:43

  2017年7月2日搭乘早班飛機出國，第一航廈，機場劃位櫃檯人員分配不均，商務艙等有3名地勤服務人員，而排隊人數最多的經濟艙只有1位地勤服務人員，排隊就等了一個半小時劃位check in，最後當班飛機已到起飛時間還是很多旅客沒到登機門，造成嚴重誤延情況，老牌航空公司最基本的服務品質既然如此，非常糟糕！以後再也不搭華航了。