CTBC Bank City Hall Branch in Taipei City

🕗 opening times

comments 5

• zh-Hant

  Si Hua Chang

  :: 08 May 2018 13:05:22

  等待時間非常久非常沒有效率 從來沒在銀行開戶等那麼久過 明明也沒有很多人 真的不知道是流程特別複雜還是怎樣

• zh-Hant

  Apple Kuo

  :: 27 April 2018 17:48:19

  只為開一個戶等快三個鐘頭 前面也才三組 一開始來 第一組就等了一個多鐘頭？？？ 真的太扯了開戶沒等過這麼久的 銀行都關門了 也出不了去哪裡 只能乾等三小時無言 離開時保全也不在 門是鎖的出不去還要請人員來開門

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  Sunya Liang

  :: 27 April 2018 14:25:08

  九個櫃檯，居然只開櫃了三個櫃檯，一堆人跟笨蛋一樣等了一個多小時，如果人手不足，是不是應該要好好找人！？？

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  C C

  :: 19 March 2018 15:52:28

  辦開戶 帶著在職證明去 等了很久終於輪到我了 結果行員說 要開雇用證明才能辦 所以又趕快回去拿了一份雇用證明 又等了很久 輪到我 又跟我說那個雇用證明不能用拿了一張他們專用的雇用證明表格給我？！ 那為什麼不一開始我帶著在職證明去的時候就把你們專用的雇用證明拿給我 跑了兩趟 等那麼久 結果什麼也沒做到🙄🙄🙄

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  Redwan Halim

  :: 10 January 2018 11:59:02

  I called this branch specifically prior to taking a day off work asking if they are able to assist me in opening an account as a foreigner with only basic Chinese reading skills. I had all the required documents ready and confirmed with them if they are able to give me some translation assistance with forms, they said they have staff whom speak English and are definitely able to assist. I turned up the next day and then the staff impolitely say they aren't able to assist and it's too difficult to explain what the sections of the forms mean. They also repeatedly kept stating that I need a local friend to help me as they are not able to explain/translate the complicated vocabulary in the forms in to English and that's the only way. This totally contradicted what was stated on the phone when I inquired earlier. Also, I ran past other solutions such as taking photos of the forms and sending them to friends and then completing them in the branch, however they were totally dismissive of this suggestion and showed literally not one bit of interest in assisting me in opening an account. I left and went to another branch of the same bank nearby and had no issues opening an account. Staff there actually explained everything in English and it was very straight forward. Service staff in this branch in particular really were not up to a minimum standard at all and really don't show any willingness to assist or put in any effort. I have three other Bank accounts in Taiwan and each time all were able to assist me in opening an account however I was truly disappointed at this branch and its unhelpful staff.